How To Resolve Roku Paid Channels Not Working

By | 2017-12-29T07:03:35+00:00 October 30th, 2017|Roku Channels|

Resolve Roku Paid Channels Not Working

Playback issues in Roku devices are common. You have to troubleshoot the media player to know what is causing the issue. The main categories of issues resulting in Roku paid channels not working are,

  1. The device is not playing a video of a certain program
  2. Not playing videos from a particular paid channel
  3. The device is not playing any video at all
  4. Buffering videos but unable to  play them
  5. The device is slow in playing videos or there aren’t any videos to play

Resolve Roku Paid Channels Not Working

The device is not playing a video of a certain program

  • Check if you are able to others videos from the same channel
  • If yes, then there is an issue with the content
  • If no, then contact the channel’s customer support team to resolve the issue

Check if your devices have an active roku account. If not go to www roku com link to create one

To sign in to your account, use roku com link sign in

Unable to Play videos from a particular paid channel

  • Check if you are able to play videos on other channels
  • If yes, then there is an issue with the channel and the channel provider should be contacted to resolve the issue
  • If no, then there is an issue either with the network connection or with the Roku media player
  • Troubleshoot the network and the Roku device to resolve this issue

Unable to Play Videos

Here you will be answering the big question – Are all Roku paid channels not working?

  • If yes, then, try connecting the media player to another television
  • And if the problem still persists, then check the network connection

Unable to Connect Device to Network

  • If you are able to connect other devices to the same network, then the issue is with the channels

Check your Subscriptions

  • Check if your subscriptions have not expired
  • Log into your Roku.com/link account and select the MANAGE CHANNELS option
  • Under this section, you will be able to check the subscription details of all the paid channels under your account
  • If all else fails, check if the device is linked to your roku com link account
  • If it is not linked, then log into your roku com link account and select the LINK A DEVICE option
  • Add the device to resolve this issue

Buffering Issues

  • If the device is constantly buffering leading to the Roku paid channels not working, then the issue is with your network connection
  • Contact your Internet Service Provider to resolve any issues from their end
  • If it is not an issue with the service provider, then check for signal strength on your device
  • Try placing the Roku device closer to your router to resolve this issue
  • roku com link is where you can find more guidelines

Roku, Apple TV, and Amazon Fire TV are three major manufacturers of the Streaming device with Roku being the most versatile of those devices. If you require any assistance Roku paid channels not working, contact our online support team through the toll-free number +1-855-804-1313 or visit us at https://www.rokucodelink.com